Rob Madrid

  • City of Residence: Willington, CT
  •  Spouse/children: Wife, Sara
  •  Job Title/Duties: Director of Digital Solutions – I work with the MassLive Media sales staff and our clients to design a comprehensive digital strategy that will best meet their goals.
  • Duration of most current Job: Coming up on 1 year anniversary
  • Past/Continuing Education: B.S. Springfield College (2005), MBA Western New England University (2009)
  • What was your first job? Coordinator of Corporate Communications, American Hockey League – I coordinated league-wide sponsorship programs, facilitated marketing initiatives and assisted with public relations.
  • Favorite Movie of All Time? Major League
  • Favorite Color? No favorite color.  I am an equal opportunity color enthusiast.
  • If you could sum up what success mean to you what would it be? To be well respected and a resource for others.  Being successful, in my opinion, is being in a position to help others achieve their personal and career goals.
  • What is the funniest and most embarrassing thing about yourself you’re willing to admit in BusinessWest?  I have one story that may not be my most embarrassing moment, but it sticks out in my mind as one of my first professional most embarrassing moments.  I was an Intern for the American Hockey League and I was invited on my first business trip.  My role was to support the marketing team at the AHL All-Star Classic in Manchester, New Hampshire. The plan was to dress casually upon arrival to be prepared for setting-up the first day. That evening a Welcome event was planned to host players, executives and marketing partners.  As I was preparing to get ready for this event it dawned on me that I forgot to pack all of the business pants I planned to wear leaving me with only the jeans I wore that day. I ran to my Manager to let him know of my predicament and miraculously there was a men’s formal wear shop across the street from the event.  Within an hour I had new, custom tailored pants to cover me for the rest of the events.  From then on I was dubbed amongst the staff as “the Intern with no pants”.
  • If you’re not working or attending a YPS event where are you most likely to be found? Working on projects around my house.
  • What is the best career advice you have ever received, how have you applied it? I have been given so much advice that has impacted my career.  The most impactful was to push beyond what you think you can achieve and to stretch outside your comfort zone.  One example is early in my career I was very hesitant to speak in front of groups of people.  I challenged myself to overcome this fear and I am now very comfortable in these situations which has opened doors for me both personally and professionally.
  • Do you have a mentor, who and why? I have been fortunate to have two mentors.  The first is Tom Mauer, Owner of Weed Man Lawn Care in Springfield.  Tom guided me earlier in my career in my first management role, helping to me to understand how to balance demanding peak performance while also being fair and compassionate.  He has also helped me to effectively work through tight timelines and stressful situations, always reminding me that “The best way to eat an elephant is one bite at a time.”  The second is Andrew McNeill, my former boss and current CEO of Arlon.  Andrew has significantly impacted my career by pushing me to have no limitations and to not be afraid to set goals beyond what I thought was possible.
  • Who has been the most influential person in your life so far? My father, Andrew McNeill, and Tom Mauer
  • Fast forward 15 years where would do you see yourself- life and/or career? In 15 years I see myself being in an even better position to use the knowledge I have gained from successes and failures to positively influence people in my personal and professional life.
  • What has been your biggest key to success?  Three factors have helped me in my career.  First is a focus on building relationships.  I always focus on having positive interactions with people, which has helped me to have great long term relationships.  Secondly, I have always worked hard to be a resource for others.  I feel that leadership is about helping others accomplish their goals, both personal and work related.   Lastly – Reading.  I consume as much information as I can about my profession and reading about what is happening in the world (From MassLive, of course – shameless plug).
  • If you had unlimited time and money was not an issue what is one thing you would do to make a positive impact on of the Greater Springfield Area? I would love to spend more time working with young people who have an interest in business, especially those interested in starting new businesses.  I have enjoyed being a mentor for VVM in the past, and working with students in the School of Business at Western New England University.
  • How do you intend to leave your legacy? I intend to be remembered as someone who achieved success by positively influencing people and businesses around me.  It is important to me that I be remembered more for how I positively impacted others than for my personal achievements.